This bulletin provides details of the warranty coverage policies and claim process updates.
Carrier furnace secondary heat exchanger.
The carrier high efficiency gas furnace trade in allowance program is designed to offer homeowners an alternative to replacing only the heat exchanger under the terms of their limited lifetime heat exchanger warranty on a first generation carrier condensing furnace if their furnace experiences a heat exchanger failure.
There is a sliding scale of compensation correlating to the age of the furnace.
Condensing models employ a secondary heat exchanger which squeezes additional heat from combustion gases to achieve 90 or better afue efficiency.
These carrier secondary heat exchangers do crack and one of the consequences is carbon monoxide leakage.
Our carbon monoxide detector reads 0 when placed adjacent to the furnace while operating.
A damaged leaking or cracked unit can allow dangerous carbon monoxide to leak gasses into the airflow and thus spreading the odorless co gas into your home along with the warm air.
The chamber becomes corroded from the inside possibly due to a reaction from acidic condensation on the polypropylene coating.
Carrier provides an enhanced warranty on the secondary or condensing heat exchangers for the above listed 90 high efficiency furnace models within the stated serial number ranges.
Part number part description part link 00ppg000453003a carrier 00ppg000453003a heat exchanger view carrier part 00ppg000453003a 00ppg000453102a carrier.
It states carrier will pay up to 270 to reimburse anyone who previously experienced a failed secondary heat exchanger.
The full payment of 270 would go to furnaces 13 years or younger with lower amounts for older units.
Condensing furnaces all furnaces include a heat exchanger which converts combustion gases into heat for your home.
High efficiency furnaces also called condensing furnaces have primary and secondary heat exchangers to make more complete use of the heat produced.
The secondary heat exchanger is designed to extract the maximum remaining heat from the fuel source resulting in a normal condensation reaction.